Refunds
Last updated: October 8, 2026
In short
Cancel any time. If the Hub isn't right for you, you get your first payment back in full when you ask within 14 days. Payments and refunds are processed by Dodo Payments, our payment provider and merchant of record.
Cancelling
Cancel in the Hub under Settings → Billing → Manage subscription, or write to sales@z-one.dev. There's no notice period. The Hub stays open until the end of the month you've paid for and you're not charged again.
Your first payment
Ask within 14 days of your first payment and we refund it in full, no questions asked. Your subscription ends when the refund is made.
Later months
Monthly renewals aren't refunded once the month has started, because you can cancel any time before the next payment. We do refund a payment taken by mistake (for example after you cancelled, or charged twice) and wherever the law gives you a right to a refund.
How to ask for a refund
Write to sales@z-one.dev from the email address you subscribed with, or reply to your Dodo Payments receipt. We answer within one working day. Dodo Payments returns the money to the card or account you paid with, usually within 5–10 working days depending on your bank.